Clinic Fees (Effective January 1st, 2025)
Currency of Purchases
All purchases are processed in Canadian Funds. CAD
We accept: Debit, Visa, Mastercard, American Express, Discover and Cash.
Active Chiropractic is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.
Sales Tax
Applicable services will be taxed with 13% provincial sales tax, as we are located in Pembroke, Ontario, Canada.
Patients Categories:
- Child (4 years old and under) = Child on Appointment Schedule
- Student (currently enrolled in school, under 24 years old) = Child on Appointment Schedule
- Senior (over 65 years old)
Chiropractic (Dr. Elizabeth Radley-Walters)
Initial Consultation Adult $130 Child/Student/Senior $110
(approx. 45 min Telehealth + 30 min in-office)
Adjustment & ART Adult $55 Child/Student/Senior $45
(approx. 15 min Treatment)
Adjustment & DOUBLE ART Adult $80 Child/Student/Senior $70
(approx. 30 min Treatment)
Re-Evaluation (New Issue or every year) Adult $80 Child/Student/Senior $70
(approx. 30 min)
Concussion Initial Consult 13+ $135.20* Under 13 $123.90*
Concussion Follow up 13+ $70 .00 Under 13 $70.00
Concussion Baseline Consult 13+ $130.20* Under 13 $103.90*
Concussion Baseline- Balke Treadmill $74.99
Concussion Blackhawks $85.00
CCMI Membership and DANA 13+ $45.20
CCMI U13 Membership fee (no DANA) Under 13 $33.90
CCMI Post Injury DANA (in clinic test) $22.60
* includes annual CCMI membership fee and HST
BODYSCULPT BOOTCAMP Ask front desk for details
YOGA Ask front desk for details
Appointment Cancellation Policy:
At Active Chiropractic Family Health Center we understand that unanticipated events happen occasionally in everyone's life. Business meetings, project deadlines, car problems, snowstorms, and illness are just a few reasons why one might consider cancelling an appointment. In our desire to be effective and fair to all our clients and out of consideration for our therapists' time, we have adopted the following policies:
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Cancellation of appointments must be made 24 hours in advance.
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Any cancellations within 24 hours of the appointment are subject to a cancellation fee up to the full price of the appointment type.
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If you are covered by insurance for your treatment, please note that you are liable for this fee and it will not be reimbursed by your insurance carrier.
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Emergencies do happen, but be considerate and call the office anytime to let us know if you will not be able to attend your appointment as we often have a waiting list (for emergency visits).
Appointment Return & Refund Policy
There are no refunds for Health and Wellness services rendered in the clinic.
In order to ensure a positive clinical experience for everyone, please:
All services require that you have an Initial Consultation prior to having any follow-up type of appointment
We do require that you take off your outdoor footwear before you enter the clinic to ensure a hygienic environment for everyone. We do have slippers for you to borrow, or you may bring your own indoor footwear
All payments are due prior to service
If you are covered by insurance, and your insurance does not cover any or part of a service you have received you are liable for this fee
Class Cancellation Policy
Your class reservation is reserved especially for you.
We ask you to please let the front desk staff know in advance when you are unable to attend a class (the more time you can give us the better we are able to accommodate other members as well as yourself). As we do require 2 hours notice to cancel a class; otherwise, that class will be deducted from your package. The class will also be deducted from your package if you have reserved a spot and are absent. Please call the clinic up to 1 hour prior for the possibility of an early cancellation exception.
Class Return & Refund Policy
- No refunds or credits of any fees will be given once the first class of the session is complete for BodySculpt BootCamp, Yoga, and Running Clinics, however it may be possible to discuss and determine by management on a case to case basis for extenuating circumstances
- Please note that the $50 deposit to register and hold your spot is non-refundable and non-transferable ($20 for Running and Yoga deposits)
- Unused classes in your series during a session are non-transferrable
In order to ensure a positive class experience for everyone, please:
- When possible, please arrive 10 minutes before class starts so we can maximize our time
- Always bring indoor shoes for BootCamp or for inside the clinic sessions
- In the case that a class is cancelled by Active Chiropractic, you will be entitled to a make-up class
- A $50 deposit is required to register and hold your spot in a session
- Payment is due in full in the first week of classes of the session
- You are able to make up a class within the session as long as adequate notice is given in advance and there is space in another class to accommodate your request (please see cancellation policy)
Privacy Policy
Active Chiropractic Health Centre will never sell, trade, rent exchange or otherwise share your personal information with any other person, company, or organization. Privacy is of paramount importance to us. The information you provide us including your name, address, phone numbers, email address, purchases, and credit card information is used to process your order or registration, to answer your questions, and to send you periodic mailings about our services or upcoming events.
