Active Chiroractic Logo
1169 Pembroke Street East
Pembroke, Ontario, Canada
Phone: 613.732.9215
info@active-chiropractic.org
Monday to Thursday: 8:00am to 8:00pm
Friday: 8:00am to 4:00pm
Saturday: 9:00am to 12:00pm
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Active Chiropractic Privacy, Cancellation, Purchase and Refund Policies.

Clinic Guidelines, Reservations & Cancellation Policies
 
Appointments
  
In order to ensure a positive experience for everyone:
 
  •  All services require that you have an Initial Consultation prior to having any follow-up type of appointment.
  • We do require that you take off your outdoor footwear before you enter the clinic to ensure a hygienic environment for everyone. We do have slippers for you to borrow, or you may bring your own indoor footwear.
  • All payments are due prior to service.
  • If you are covered by insurance, and your insurance does not cover any or part of a service you have received you are liable for this fee.
 
Return & Refund Policy
  • There are no refunds for Health and Wellness services rendered in the clinic
 
Cancellation Policy
Your appointment time is reserved especially for you.
We kindly ask that you give us 24 hours notice if you must cancel or reschedule your appointment. If you cancel within less than 24 hours of your scheduled appointment, we not only lose your business, but also the potential business of other clients who could have taken your scheduled appointment time. Appointments cancelled in less than the required time could be billed the full amount of your appointment. Appointments that are considered a no show (missed), will be billed the full amount of your appointment. Please call (613-732-9215) or email the clinic (info@active-chiropractic.org) to cancel or reschedule your appointments. If you are covered by insurance, please note that you are liable for this cancellation fee and it will not be reimbursed by your insurance carrier.
 
BootCamp/Yoga/Running Clinics/Personal Training
 
In order to ensure a positive experience for everyone, please:
 
  • When possible, please arrive 10 minutes before class starts so we can maximize our time.
  • Always bring indoor shoes for BootCamp or for inside the clinic sessions.
  • In the case that a class is cancelled by Active Chiropractic, you will be entitled to a make-up class
  • A $50 deposit is required to register and hold your spot in a BootCamp session ($20 for yoga or running clinics).
  • Payment is due in full in the first week of classes of the session.
  • You are able to make up a class within the session as long as adequate notice is given in advance and there is space in another class to accommodate your request (please see cancellation policy).
 
Return & Refund Policy
  • No refunds or credits of any fees will be given once the first week of the session has commenced for BodySculpt BootCamp, Yoga, and Running Clinics, however it may be possible to discuss and determine by management on a case to case basis for extenuating circumstances.
  • Please note that the $50 deposit to register and hold your spot is non-refundable and non-transferable ($20 for Running and Yoga deposits).
  • Unused classes in your series during a session are non-transferrable.
 
Cancellation Policy
            Your class reservation is reserved especially for you.
We ask you to please let the front desk staff know in advance when you are unable to attend a class (the more time you can give us the better we are able to accommodate other members as well as yourself). As we do require 2 hours notice to cancel a class; otherwise, that class will be deducted from your package. The class will also be deducted from your package if you have reserved a spot and are absent. Please call the clinic up to 1 hour prior for the possibility of an early cancellation exception.
 
 
Sales Tax
Applicable services will be taxed with 13% provincial sales tax, as we are located in Pembroke, Ontario, Canada.
 
Currency of Purchases
All purchases are processed in Canadian Funds. CAD
We use secure online shopping using MindBody Online.
We accept cash, debit/interac, visa, mastercard, american express, and discover.
Active Chiropractic is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.
 
Privacy Policy
Active Chiropractic Health Centre will never sell, trade, rent exchange or otherwise share your personal information with any other person, company, or organization. Privacy is of paramount importance to us. The information you provide us including your name, address, phone numbers, email address, purchases, and credit card information is used to process your order or registration, to answer your questions, to send you appointment reminders and periodic mailings about our services or upcoming events.
 
Contact us
Do you have a question about our services? Please contact us at 613-732-9215 or at info@active-chiropractic.org
Terms and Conditions
 
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY - BY VIEWING ANY OF ACTIVE CHIROPRACTIC FAMILY HEALTH CENTER’S (ACTIVE CHIROPRACTIC) WEBSITES (“SITE”) AND/OR USING ANY OF ACTIVE CHIROPRACTIC’S ONLINE SERVICES, YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITION ("TERMS"). IF YOU DO NOT ACCEPT ANY OF THESE TERMS, PLEASE DISCONTINUE YOUR ACCESS OF ACTIVE CHIROPRACTIC’S SITE(S) AND ONLINE SERVICE(S). WE MAY AT ANY TIME REVISE THESE TERMS BY UPDATING THIS VERSION. BY USING ACTIVE CHIROPRACTIC’S WEBSITE(S) AND/OR ONLINE SERVICES, YOU AGREE TO BE BOUND BY ANY SUCH REVISIONS. PLEASE THEREFORE VISIT THIS WEB DOCUMENT AND OUR POLICY PAGE PERIODICALLY TO DETERMINE ANY CHANGES TO THESE TERMS.
 
COPYRIGHT AND TRADEMARK NOTICES
Unless otherwise expressly stated, all copyrights, trademarks, trade names, logos, service marks and other intellectual property or proprietary rights in the contents (including, but not limited to, all information, text, sound, music, software, photographs, videos, graphics, data, messages and materials) on Active Chiropractic’s websites are the property of Active Chiropractic, and Elizabeth Radley-Walters, its affiliates and/or third party licensors. You may view and use these contents for personal and non-commercial purposes only. These contents may not be reproduced, distributed, transmitted, published, displayed, broadcast, stored, adapted, licensed, altered, hyperlinked or otherwise used in any manner or by any means without Active Chiropractic’s prior written consent. You may not, without Active Chiropractic’s prior written consent, insert a hyperlink to Active Chiropractic’s websites (or any part thereof) on any other website or "mirror" or frame any content contained on Active Chiropractic’s websites on any other server or website.
 
No license or right is granted to you and your access to Active Chiropractic’s website(s) and/or use of Active Chiropractic’s online services should not be construed as granting, by implication, estoppels or otherwise, any license or right to use the trademarks, trade names, logos or service marks appearing on such websites without Active Chiropractic’s prior written consent. You may not, without Active Chiropractic’s prior written consent, use any of such trademarks, trade names, logos or service marks as a hyperlink to any Active Chiropractic’s website or any other website.
 
DISCLAIMER
All contents contained in or accessed through Active Chiropractic’s websites and/or online services are provided on an "as is" and "as available" basis and you agree that you use them at your sole risk. We expressly disclaim all warranties of any kind, whether express or implied, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose and non-infringement, to the fullest extent allowed by law.
Without prejudice to the foregoing, we make no warranty as to the accuracy, reliability or quality of any content obtained through Active Chiropractic’s websites and/or online services or any defects therein will be corrected and that such content and access to them are error free and uninterrupted or available at all times.
You agree that: (1) All content transmitted or made available via Active Chiropractic’s websites and/or online services, are the sole responsibility of the person from which such content originated;
(2) Active Chiropractic and its affiliates will not be liable in any way for any third party content, products or services which you may access, use or acquire via Active Chiropractic’s websites and/or online services;
(3) You are solely responsible for all content that you transmit or make available via Active Chiropractic’s websites, online services or on any website;
(4) Active Chiropractic’s and its affiliates do not control any third party content, products or services which you may access, use or acquire through Active Chiropractic’s websites and/or online services. Further, Active Chiropractic’s and its affiliates do not endorse or guarantee the accuracy, reliability, integrity, legality or quality of such content, products or services;
(5) By using Active Chiropractic’s websites and/or online services, you may be exposed to third party content that may be defamatory, offensive, indecent, objectionable or illegal should our site be hacked or links corrupted.
(6) Active Chiropractic may, at its discretion, remove or modify any content (which you transmit or make available via Active Chiropractic’s websites and/or online services or on any website) that may be defamatory, offensive, indecent, objectionable or illegal or may have infringed any party's intellectual property rights, without notice to you;
(7) Active Chiropractic may, at its discretion, deny access to or remove any third party content, products or services that may be defamatory, offensive, indecent, objectionable or illegal or may have infringed any party's intellectual property rights, without notice to you; and
(8) Without prejudice to paragraph (7) above, Active Chiropractic may, at its discretion, remove, modify, suspend or terminate any third party content, products or services which you may access, use or acquire via Active Chiropractic’s websites and/or online services, without notice to you, and Active Chiropractic and its affiliates will not be liable to you or any third party under any of paragraphs (1) to (8) above.
Active Chiropractic’s websites may also include hyperlinks to websites which are owned or operated by third parties. Such third party websites are not under our control. Active Chiropractic’s and its affiliates cannot accept responsibility for the contents of or the consequences of accessing any such third party websites or any link contained in such websites. The hyperlinks found in Active Chiropractic’s websites shall not be construed as an endorsement or verification of such third party websites or the contents found therein by Active Chiropractic and its affiliates. You agree that your access to and/or use of such third party websites is at your sole risk and subject to these terms and conditions of access and/or use of such third party websites.
UNDER NO CIRCUMSTANCES WILL ACTIVE CHIROPRACTIC OR ANY OF ITS AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY CLAIMS, DAMAGES, LOSSES, EXPENSES, COSTS OR LIABILITIES (INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR LOSS OF OPPORTUNITY) ARISING FROM YOUR ACCESS AND/OR USE OF ANY OF ACTIVE CHIROPRACTIC’S WEBSITE(S) OR ONLINE SERVICES, EVEN IF ACTIVE CHIROPRACTIC OR ANY OF ITS AFFILIATES HAS BEEN INFORMED ABOUT THE POSSIBILITY OF SUCH DAMAGES.
 
GOVERNING LAW
By assessing Active Chiropractic’s websites and online services, you agree that such access and/or use, as well as these Terms shall be governed by, and construed in accordance with Ontario laws and you agree to submit to the exclusive jurisdiction of the Ontario courts.
 
GENERAL TERMS
No failure or delay by Active Chiropractic to exercise or enforce any of its rights under these Terms will operate as a waiver of such rights nor will such failure or delay in way prejudice or affect its right at any time thereafter to act strictly in accordance with our rights under the Terms.
The use of Active Chiropractic’s services is also subject to Active Chiropractic’s Privacy Policy. If there is any conflict or inconsistency between any of Active Chiropractic’s Privacy Policy and any of these Terms, such conflict or inconsistency will be resolved in a manner most favourable to Active Chiropractic and its affiliates.
Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that we may alter the information on its web site from time to time. We shall have no liability arising from the use by any party of the information on this web site. You agree to review the Terms regularly and your continued access or use of the Site will mean that you agree to any changes.
All products and services of Active Chiropractic are subject to the terms and conditions of the applicable agreements governing their use. The Terms are to be read by you together with any terms, conditions or disclaimers provided in the pages of the Site. In the event of any conflict, the terms provided in the pages of the Site will govern. Changes may be made to the Terms at any time without notice by updating this posting.
Internet E-Mail: Any unprotected E-Mail communication over the Internet is, as with communication via any other medium (e.g. cellular phones, post office mail), not confidential, subject to possible interception or loss, and is also subject to possible alteration.
No Endorsements: No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any Information.
Links/Software: Links from or to web sites outside the Site are meant for convenience only. Active Chiropractic does not review, endorse, approve or control, and is not responsible for any sites linked from or to the Site, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and Active Chiropractic will not be responsible or liable for any damages in connection with linking.
Payment for Products & Services: All Credit Cards will be processed in Canadian Dollar at the time of payment. Active Chiropractic is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.
Active Information
Early Spring Session Make Up ClassesPosted: April 18th, 2018
Spring BSB & Yoga Registration Posted: March 28th, 2018
Price Increases for 2018Posted: December 29th, 2017
Give the Gift of Health! Posted: December 3rd, 2017
Drop In Bootcamp Price Increase Posted: April 26th, 2017